[Company / Industry] Nano Technology / Industrial Equipment Manufacturer
[Position] Office Admin & HR Executive
[Reporting Line] Country Manager
[Employment Type] Permanent
[Location] Seoul, Korea
[Consultant in charge] Simon S. Kim
Global leading provider of high technology tools and systems for research and industry.
Ensure the operation of the office is compliant with Korean regulations.
Make travel and accommodation arrangements for customers, prospects and Company visitors as required.
Maintain the cashbook and monthly accounts, and submit to the Company as required.
Preparation of purchase orders and mandate letters to service providers.
Manage local office HR administration including employee attendance, holiday bookings, National Insurance, Payroll etc.
Answer telephone calls, alerting the appropriate office personnel for the required response.
Liaison with various agencies like insurance, couriers, suppliers etc as per requirement.
Manage stationery and other office supplies.
Provide assistance on commercial administration (e.g. import and export of demo / service stock) and collection of debt.
Assist managers to provide distributors and customers all necessary tender documentation.
Maintain CRM and ensure local staff are trained and updating CRM in-line with company guidelines.
Work with local managers on staff development and training to formulate local plan with managers focusing on both technical competence and interpersonal skills
Build and maintain effective working relationships with staff in all functions of the business, particularly operations
Handling of routine sales inquiries into the office, escalating appropriately when necessary.
Participate in exhibition, seminar and workshops when required.
Conduct ½ yearly customer satisfaction survey and compile report
Willing and able to travel as required.
Carry out any other tasks which may be reasonably requested by the Company.
Experience of developing and implementing streamlined administrative processes.
Good PC skills with proficiency in the Microsoft packages essential. Experience of managing a CRM.
Proficient PC skills including MS Office
Fluent spoken and written English
High degree of self-organisation whilst recognizing the priorities of the sales and customer support personnel.
Experience of successfully managing demands of highly demanding personnel.
Highly numerate with attention to detail.
Experience of working in an international environment.
Experience of working in a customer facing role.
If you are interested, please contact firstname.lastname@example.org +82-2-6123-0100