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    Simon S. Kim
    Jul 27, 2020

    Field Service Team Lead

    in Current Job Openings

    [Company / Industry] Logistics and Supply Chain / Supply Chain Solution

    [Position] Field Service Team Lead

    [Function] Engineering

    [Reporting Line] Head of Field Services, APAC

    [Employment Type] Permanent

    [Compensation] TBD

    [Location] Seoul, Korea

    [Consultant in charge] Simon S. Kim


    Company Description:

    World's leading supplier of integrated automated technology, software and services to optimize the supply chain


    Job Description:

    • Carry out on-site preventative maintenance, service actions and other routine tasks according to customer requests and contract obligations.

    • Report on designed/installed equipment, which is not performing to the design specifications.

    • Manage allocated assets including spare parts, computers and tools.

    • Ensure high standard of service, skill, ability with current products.

    • Resolve within a reasonable time any equipment faults and ensure quality of output.

    • Involvement in continual improvement activities.

    • Ensure all paperwork is completed and submitted on time and correct.

    • Escalate issues in a timely manner.

    • Ensure Operations are informed of any improvements.

    • Develop and maintain effective on-going relationships with customer.

    • Recognize and report sales opportunities for Customer Service and all other divisions of the Company.

    • Use hazard identification tools and systems to ensure safe work practices are used and work areas and customer sites are hazard free. 

    • Ensure compliance of all health & safety legislation assignments undertaken.

    • Represent the company in a professional manner at all times.

    • Ensure customer satisfaction

    Job Requirements:


    • Engineer level ( good experienced Engineer)

    • Possess a 4 year bachelor degree in Electrical (not electronics) /Mechanical/Mechatronics Engineering/Automation/Automobile(Automotive)/Controls & Measurement

    • Able to travel to all sites (mainly  Dongnam or Gunpo) travel to other sites will be planned and informed in advance.

    • Preferably with experience in leading a team. This role will be leading the service team in technical matters.

    • Preferably with experience as an electrician or controls engineer

    • Basic understanding of Mechanical parts

    • Physically fit to handle heavy equipment (~20kg)

    • Ability to supervise field electrical works

    • Proficiency in English (written & spoken) is mandatory.

    • Possesses a related national qualification  (preferably in electrical engineering)

    • Ability to use design software design tools (AUTOCAD or Eplan) at a level of modifying given drawings from Design team or development team.

    • Understanding or OH&S requirements

    If you are interested, please contact simon.kim@rp4rp.com +82-2-6123-0100

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    3F KiWoom Yes Savings Bank Building, 422 NonHyunRo, GangNamGu, Seoul Korea 06223

    Tel +82-2-6123-0100   Fax +82-2-6123-0188   Email korea@rp4rp.com

    Recruitment License: International F1201220120010 / Domestic 2017-3220163-14-5-00040

    rightpersOn KOREA is a partner company of en world Group

    rightpersOn KOREA Inc. ​라이트퍼슨 코리아(주)