Solution Consultant - Life Science

[Company / Industry] Global subscription & technology based solutions / Information & Technology Services

[Position] Solution Consultant

[Function] Sales

[Reporting Line] Head of Life Science

[Employment Type] Permanent

[Compensation] Base + Performance Incentive

[Location] Seoul, Korea

[Consultant in charge] Simon S. Kim

Company Description:

Company owns and operates a collection of subscription-based services focused largely on analytics, including scientific and academic research, patent intelligence and compliance standards, pharmaceutical and biotech intelligence trademark, domain and brand protection

Role Purpose / Summary:

A solution consultant is responsible for growing revenue from existing and new customers and for maintaining existing business, through deeply understand customer needs and workflow, proposing right solution for the customer, effectively presenting the value of the solution, enhancing customer relationship to improve customer satisfaction, and contributing to product development.

Job Description:

• Achieve/exceed Life Science(LS) revenue plan in Korea

• Acquire in-depth knowledge about a particular range of LS solutions as a specialist and keep the knowledge up-to-date, and play as a local point of contact for the solutions

• Acquire knowledge about broad range of the Company solutions to provide more value to customers

• Deeply understand customer business, needs and workflow through various channels such as customer visits, industry conference, news, etc. and develop partnerships with key opinion leaders in the industry

• Prepare a local product marketing plan for the responsible solutions for target customer segment, create necessary sales materials, and provide appropriate training with internal staff and monitor the results to improve the sales effectiveness

• Find new leads, identify their workflow and needs, present the most appropriate solutions

• Co-visiting customers with sales reps to create leads and close deals

• To liaise effectively with internal departments (Product Development, Sales Support and Account Management team) to maximize sales opportunities and to keep up to date with existing and new Company services and marketing/sales campaigns

• Plan and execute existing customer supports such as answering customer questions, providing training, and creating materials, etc.

• To manage customer relationship and communication for the responsible solutions by working with internal departments

• Train and educate internal staff such as sales reps to maximize the effectiveness of the team

• Gathering customer feedbacks and issues from market and reporting to global team

Job Requirements:

• Good understanding of Life Science industry and business

• Strong experience on solution sales

• Minimum years of experience: 5 years

• With integrity, passion and good collaboration with internal/external stakeholders.

• Good communication, customer relationship management and presentation skill required.

• Good business English

If you are interested, please contact simon.kim@rp4rp.com +82-2-6123-0100