Customization Consultant

[Company / Industry] Advanced Capital Markets Technology and solutions Company / Computer Software

[Position] Customization Consultant

[Function] Consulting

[Reporting Line] Client Service Team Leader

[Employment Type] Permanent

[Compensation] Base + Performance Incentive

[Location] Seoul, Korea

[Consultant in charge] Simon S. Kim

Company Description:

Global provider of software, technology and customized solution for capital markets

Role Purpose / Summary:

Customization Consultant is in charge of incorporating the company software into the Information System frameworks of our Capital Markets customers.

Job Description:

• Participation in implementation projects, delivery of interfaces for electronic communication network (for example, online trading platform), clearing systems, customer’s internal systems (e.g. core banking) and trade migrations

• Participation in implementation projects, delivery of data mart designs, extractions and reports

• Provide in-depth technical support to customers through phone, customer portal and on-site visits

• Ensure successful follow up of client cases, from notification to resolution and validation

• Participate in the Company solution enrichment process by reporting issues and suggestions to the development center

• Possibly in charge of one or several accounts, pro-actively ensures customer satisfaction and follow-up on the interfacing related activities

• Provide trainings to customers and integration partners

• Deliver support to pre-sales activities 

Job Requirements:

[Minimum Qualifications]

• Bachelor's degree in Computer Science, another technical field or equivalent experience

• Recent graduate or 1 to 5 years of business experience

• Knowledge of Unix/Linux operating system

• Familiar with software design and development cycle (user requirements, specifications, development, tests and documentation)

• Demonstrated analytical skills and troubleshooting ability

• Native Korean / Fluent English

[Preferred Qualifications]

• Experience in a customer-facing role

• Experience presenting and delivering technical presentations

• Experience working with either any one of the following toolings:

• ETL Tools

• Business Intelligence Tool

• Data Warehouse

• Experience working with Business Intelligence tools (PowerBI, Qlik …)

• Experience working with a Data Lake or a Data Warehouse

• Experience programming and scripting using any one of the languages like Java, C#, Javascript, shell scripting, SQL, PL/SQL, etc

[Attributes]

• Excellent communication (both verbal and written) and presentation skills.

• Ability to identify trends and recommend a course of action to resolve/improve/enhance the usage of our solution

• Ability to prioritize and multi-task in a fast-paced environment

• Ability to listen to client requirements, seek to understand their business, and translate them into the application and operational requirements

• Is self-motivated and a team player

• Has a strong interest in and willing to learn about financial markets

If you are interested, please contact simon.kim@rp4rp.com +82-2-6123-0100