Strategic Services Account Manager

[Company / Industry] Computer software & data solutions / Information Technology & Life Science

[Position] Strategic Services Account Manager

[Function] Sales

[Reporting Line] VP of Sales, Korea

[Employment Type] Permanent

[Compensation] TBD

[Location] Seoul, Korea

[Global HQ] New York, USA

[Consultant in charge] Simon S. Kim

COMPANY DESCRIPTION:

Global data & solution company dedicated to life sciences / clinical trials market

JOB OBJECTIVE:

To work with their Regional Account Manager counterparts to deliver sales presentations related to Professional Services to both new sales prospects and existing clients where applicable.

JOB DESCRIPTION:

• Hunt for new professional services business opportunities in existing customer accounts

• Interface directly with the VP’s of Professional Services and their direct reports regularly about their account activities

• Work with the RAM and VP’s of Implementation Services to help manage the overall relationship and expectations with a sponsoring client or CRO from a professional services perspective for all services and deliverable across all Company functions

• Present to all accounts new and existing where applicable all professional services offerings, methodologies and support structures to assist in bringing on new clients and expanding business in existing clients

• Advise of any potential customer issues and new business opportunities

• Grow Company's penetration, through relationship building, within the client via high customer satisfaction

• Actively team with sales organization and professional services org to ensure customer satisfaction

• Maintain reference-able clients

JOB REQUIREMENTS:

[COMPETENCIES]

• Experience preferably in clinical or biomedical or software development environment

• Electronic Clinical Data Management (eCDM) software consulting experience desirable

• Prior professional services project financial experience required

• Prior services delivery experience required

• Excellent verbal/written communication and organizational skills

• Excellent computer skills, public speaking, presentation and teaching skills

• Excellence with MS Office suite, Word, Excel and PowerPoint

• Excellence with MS Project, project development and management

• Command of native Korean (read/white/speak) and business level English

[EDUCATION & EXPERIENCE]

• Requires a four-year college degree or higher preferred, analytic discipline a plus; or equivalent years of experience

• Minimum 5 years’ experience in direct client facing service and sales engagements

• Requires a minimum of 7 years systems/software development project management experience, or equivalent years of experience

If you are interested, please contact simon.kim@rp4rp.com +82-2-6123-0100