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    Simon S. Kim
    Aug 04, 2021

    Strategic Services Account Manager

    in Current Job Openings

    [Company / Industry] Computer software & data solutions / Information Technology & Life Science

    [Position] Strategic Services Account Manager

    [Function] Sales

    [Reporting Line] VP of Sales, Korea

    [Employment Type] Permanent

    [Compensation] TBD

    [Location] Seoul, Korea

    [Global HQ] New York, USA

    [Consultant in charge] Simon S. Kim


    COMPANY DESCRIPTION:

    Global data & solution company dedicated to life sciences / clinical trials market


    JOB OBJECTIVE:

    To work with their Regional Account Manager counterparts to deliver sales presentations related to Professional Services to both new sales prospects and existing clients where applicable.


    JOB DESCRIPTION:


    • Hunt for new professional services business opportunities in existing customer accounts

    • Interface directly with the VP’s of Professional Services and their direct reports regularly about their account activities

    • Work with the RAM and VP’s of Implementation Services to help manage the overall relationship and expectations with a sponsoring client or CRO from a professional services perspective for all services and deliverable across all Company functions

    • Present to all accounts new and existing where applicable all professional services offerings, methodologies and support structures to assist in bringing on new clients and expanding business in existing clients

    • Advise of any potential customer issues and new business opportunities

    • Grow Company's penetration, through relationship building, within the client via high customer satisfaction

    • Actively team with sales organization and professional services org to ensure customer satisfaction

    • Maintain reference-able clients


    JOB REQUIREMENTS:


    [COMPETENCIES]

    • Experience preferably in clinical or biomedical or software development environment

    • Electronic Clinical Data Management (eCDM) software consulting experience desirable

    • Prior professional services project financial experience required

    • Prior services delivery experience required

    • Excellent verbal/written communication and organizational skills

    • Excellent computer skills, public speaking, presentation and teaching skills

    • Excellence with MS Office suite, Word, Excel and PowerPoint

    • Excellence with MS Project, project development and management

    • Command of native Korean (read/white/speak) and business level English


    [EDUCATION & EXPERIENCE]

    • Requires a four-year college degree or higher preferred, analytic discipline a plus; or equivalent years of experience

    • Minimum 5 years’ experience in direct client facing service and sales engagements

    • Requires a minimum of 7 years systems/software development project management experience, or equivalent years of experience

    If you are interested, please contact simon.kim@rp4rp.com +82-2-6123-0100

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    3F KiWoom Yes Savings Bank Building, 422 NonHyunRo, GangNamGu, Seoul Korea 06223

    Tel +82-2-6123-0100   Fax +82-2-6123-0188   Email korea@rp4rp.com

    Recruitment License: International F1201220120010 / Domestic 2017-3220163-14-5-00040

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