Enterprise Account Manager

[Company / Industry] Global leader in 3D printing solutions / 3D printing

[Position] Enterprise Account Manager / Multiple positions

[Function] Sales / Business Development

[Employment Type] Permanent

[Compensation] TBD

[Location] Korea

[Consultant in charge] Simon S. Kim

Company Description:

A manufacturer of 3D printers and 3D production systems for office-based rapid prototyping and direct digital manufacturing solutions

 Job Description:  

• Operate as the lead point of contact for all matters specific to potential customers

• Drive Commercial & Electronics sales in the region through direct selling or partners, the sales include new product selling, and post sales (consumables, contracts)

• Identify key decision maker(s) and influencer(s) within each account

• Increase sales by building and maintaining strong, long-lasting relationships through regular touch points (calls or visits) with clients

• Develop a trusted partnership relationship with key customer stakeholders

• Ensure timely and successful delivery of solutions/services to customers according to the defined “Customer Management” regional activity plan

• Proactively assesses, clarifies and validates customer needs on an ongoing basis

• Feedback to internal cross functional /support team to develop better value proposition product/service to customers

• Act as Market Intelligent for the region; proactively investigate, research and understand the competitive landscape

• Act as the “voice of the customer” to all internal teams

Job Requirements:  

• Experience in dealing with commercial accounts, familiar with electronics/manufacturing industry is a must

• At least 3 years sales or account management experience

• Good command in English and native Korean, be able to communicate with internal and external parties effectively

• Experience working with large database – analysis and recommendations

• Experience in CRM systems

• Results driven and aggressive, experience in delivering sales to target

• Excellent communication skill with understanding of technical terms when communicating with customers in commercial field

• Team player, but self-motivated and able to work independently

• Building customer relationships from supplier to partnership

• Ability to set priorities and meet deadlines

• Must be proactive, solve problems, anticipate needs and have the necessary drive, enthusiasm and sense of urgency to achieve results

• Strong interpersonal, negotiation and customer service skills

• Superior interdisciplinary communication and listening skills to interface with internal and external customers

• Ability to focus on customer satisfaction as the end result of decision

• Ability to adapt to a dynamic changing environment and multitask. Able to deliver in stressful situations

• No issues with frequent travels and short business trips domestic / international

If you are interested, please contact simon.kim@rp4rp.com  +82-2-6123-0100