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    Simon S. Kim
    Oct 24, 2018

    Associate Clinical Support Manager

    in Current Job Openings

    [Company / Industry] Global Medical Device Company / Healthcare

    [Position] Associate Clinical Support Manager

    [Function] Client Support

    [Reporting Line] Clinical Support Team Leader

    [Employment Type] Permanent

    [Compensation] TBD

    [Location] Seoul, Korea

    [Consultant in charge] Simon S. Kim

    Company Description:

    Global Medical Device Company specializing in dental devices


    Job Description:

    • An Associate Clinical Support Manager

    • Manage day to day tasks within Clinical Care department

    • Oversee development of content of clinical training and reference materials, manage content, process, and message of Clinical Customer Support

    • Provide Clinical Training (internal) – Establish and oversee internal clinical education, in particular Sales and Clinical Customer Support

    • Act as the liaison for key research personnel at the company Research Partner Institutions

    • Represent the company's clinical research at academic and professional events

    • Provide clinical guidance to team members related to research project.

    • Work with Key Opinion Leaders in the development of publications that can be used as case studies. Administer clinical studies and act as the marketing liaison

    • Ensure adequate coverage and availability of resources and ensure ownership, action to resolution, back up and contingency within the team

    • Manage departmental procedures to obtain 100% accuracy and completeness in all area

    • Continuously identify and drive improvement initiatives through people, process & systems/tools

    • Participate in proactive team efforts to achieve departmental and company goals

    • Provide support to audit processes and quality management system as required


    Job Requirements:

    • College graduate (BA/BS) in dentistry, biology or chemistry are preferred

    • Minimum 5 years’ related experience in medical / dental related areas

    • Excellent written and verbal communications skills in English

    • Results oriented with proven work experience

    • Strong interpersonal, listening and persuasive communication skills with an ability to craft a compelling message and tailor it for a given audience

    • Critical-thinking abilities to analyze business problems and situations and target specific needs of customers

    • Demonstrated ability to take initiative to creatively solve problems in a timely fashion, make decisions independently and implement changes quickly and effectively


    If you are interested, please contact simon.kim@rp4rp.com +82-2-6123-0100

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