[Company / Industry] Global Medical Device Company / Healthcare [Position] Associate Clinical Support Manager [Function] Client Support [Reporting Line] Clinical Support Team Leader [Employment Type] Permanent [Compensation] TBD [Location] Seoul, Korea [Consultant in charge] Simon S. Kim 
 Company Description: Global Medical Device Company specializing in dental devices Job Description: 
 An Associate Clinical Support Manager Manage day to day tasks within Clinical Care department Oversee development of content of clinical training and reference materials, manage content, process, and message of Clinical Customer Support Provide Clinical Training (internal) – Establish and oversee internal clinical education, in particular Sales and Clinical Customer Support Act as the liaison for key research personnel at the company Research Partner Institutions Represent the company's clinical research at academic and professional events Provide clinical guidance to team members related to research project. Work with Key Opinion Leaders in the development of publications that can be used as case studies. Administer clinical studies and act as the marketing liaison Ensure adequate coverage and availability of resources and ensure ownership, action to resolution, back up and contingency within the team Manage departmental procedures to obtain 100% accuracy and completeness in all area Continuously identify and drive improvement initiatives through people, process & systems/tools Participate in proactive team efforts to achieve departmental and company goals Provide support to audit processes and quality management system as required Job Requirements: College graduate (BA/BS) in dentistry, biology or chemistry are preferred Minimum 5 years’ related experience in medical / dental related areas Excellent written and verbal communications skills in English Results oriented with proven work experience Strong interpersonal, listening and persuasive communication skills with an ability to craft a compelling message and tailor it for a given audience Critical-thinking abilities to analyze business problems and situations and target specific needs of customers Demonstrated ability to take initiative to creatively solve problems in a timely fashion, make decisions independently and implement changes quickly and effectively If you are interested, please contact simon.kim@rp4rp.com +82-2-6123-0100
